Happy Customers

Chris & Kara Jones

We moved to Bismarck in August 2015 due to an employment relocation from Fargo. We are originally from Bismarck so the area was familiar to us. Many of our family still live here. Our parents were even able to help us with our home search. Upon walking in to the 3608 Clairmont Road spec home, all of us knew this was meant to be our house.

Chad was very easy to work with throughout the preliminary offer stages. He was responsive and helpful with answering any questions our realtor posed to him. After the contract was signed, he was very accommodating with various changes we wanted made with the house (i.e., switching out electric range to gas, different front door design).

On closing date, we met various members of the K&L team, including Ryan. Who I now fondly refer to as "Handyman Ryan who knows how to do everything."

Everyone knows after you buy a home, especially a new home, there are always going to be little tweaks that need to be done, or things you notice after you have lived in the house for a few weeks/months. Working with the online "Co-Construct" site, Ryan was here within hours to fix any and everything - always with a smile and a pleasant demeanor. Always courteous, arriving at the time he said he would, and completing a thorough job. He may have even hauled out his "really tall ladder" and retrieved 8 Nerf foam bullets from one of our landings...

And when he wasn't at our house, he would be found in his white "K&L Service Call" van roaming the neighborhood to help at some other home. Ryan truly knows what exemplary customer service means and K&L is lucky to have found him.

Rest assured, potential clients of K&L Homes, if you build or buy from Chad, Handyman Ryan will be there every step of the way after the sale, to help with whatever you might need! Yeah for that!

Chris & Kara Jones

November 11, 2016

Kurt and Debbie Schley

I am writing this testimonial to tell you how impressed we continue to be with our K&L home which is located at 3806 Monreo Drive. We have been in our home for nearly two years and the K&L buying experience along with the quality of our home has been fantastic.

Prior to the sale, you and your team were very helpful in helping us make modifications to the house so it immediately felt like "home" to my wife and I and our two daughters. You and your team were professional, honest and always met the timeframes that enabled us to move into our "home" on time.

After purchasing the house, I would like to complement you on your commitment to home owner satisfaction after the sale. When we had a question about the house or any of its features, your team; Ryan, was always professional and timely in answering our questions. The few times that we needed a repair or an adjustment to the home, Ryan was always professional and timely in either fixing or addressing the issue or scheduling the contractor to come to the home to fix and address the issue.

Your continued service after the warranty period has also been outstanding as evidenced by our recent moisture issue in which Ryan and you were at our home within one hour of our phone call to advise on steps to remediate the moisture and drainage issue. Our home is once again "dry" and the exterior drainage issue has been addressed by the landscaping company thanks to your continued commitment to our home.

Let me close by saying that K&L Homes builds the finest home that we have ever owned. The quality of the construction and finishes, make this the "best" home we have ever lived in.

Kurt and Debbie Schley

April 2, 2017

Steve and Karen Wolff

When we decided to build a home for the first time, we wanted a builder who would work with us to customize a home that reflects who we are and fits our lifestyle. We also wanted a builder who could make the process manageable to keep the overwhelm to a minimum.

That's why we chose K&L Homes. Chad and his team gave us the tools to keep track of everything using an app, talk to him, the job foreman, and the subcontractors whenever we had questions or concerns, and stay in touch with his team of vendors who helped with everything from colors and design to finding solutions for unique installations.

We never had to hunt people down or struggle to get answers, the thing we heard so many other people experienced with other builders.

After we moved into our home we received the same attention we received through the building process. K&L is standing behind their work for an entire year.

Bottom line ...we love our K&L home. If something happened where we needed to build again, we wouldn't hesitate to call K&L.

Steve and Karen Wolff

December 4, 2019

Karen and Rod Breitbach

Hi Chad. Just a quick note to tell you thank you for working with us on our new home. We have been here since November and am so pleased with our new K & L home. I hardly know where to start to thank all the contractors who helped with our decision making. But it all started with Chad listening to our ideas and making us feel comfortable and leading us through the floor plan we love. The cupboards are amazing with Brandy from Looking Glass Cabinetry, Josh from Magic Touch ... the flooring and carpets were perfect , Tanja from Front Street lighting was so helpful, Sue from Hebron Brick, Jack from Flecks appliance , Shawn from Front Street Mill, Kathy from SPS for fixtures, Kevin from Pacific Sound, Russ with Fetzer electric, Shane from Contractors Supply. All of these people were so helpful and the best people to work with in the building process and always got back to us with our questions. Also I must mention Michelle who was wonderful and kept us in the loop with the co-construct app. Then a big THANK YOU to Ryan who checks back with us with the minor building issues. The followup by Ryan is the best part of K & L. We live in a community where the builder is still with us after the project is complete. I tell people we are so well taken care of here. Our best decision was to build a K & L home. AND Jared with Next 2 Nature....his landscaping plans were just what we looking for and what a great job. Well THANKS EVERYBODY......It feels like home here. ; ). Chad.... Thanks for everything

Karen and Rod Breitbach

May 27, 2021